At Dreamlash UK, we aim to get your DIY lash kits and products to you quickly and safely. Please read our shipping information below.

1. Processing Time

• All orders are typically processed within 1–2 business days (Monday–Friday).
• Orders placed on weekends or public holidays will be processed the next business day.

2. Domestic Shipping (UK)

• Standard UK delivery: 2–5 business days via Royal Mail or courier.
• Express UK delivery: 1–2 business days via Royal Mail or courier.
• Free standard shipping on orders over £50.

3. International Shipping

• Delivery times vary by destination (typically 5–14 business days).
• Customs duties, taxes, and import fees are the responsibility of the recipient.
• We currently ship to selected countries; please check the checkout for available international options.

4. Shipping Costs

• Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
• Free shipping promotions (if available) will be displayed on the website.

5. Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order via the courier’s website.
• Please allow 24 hours for tracking updates to appear after the shipping confirmation email is sent.

6. Lost or Delayed Packages

• While we make every effort to ensure timely delivery, we are not responsible for delays caused by the courier or customs.
• If your package is lost or significantly delayed, please contact us at info@dreamlashuk.co.uk, and we will assist you with a replacement or investigation.

7. Contact Us

If you have any questions about shipping, delivery times, or tracking, please contact:
Email: info@dreamlashuk.co.uk
Address: 2 Anson Close, Harwich, Essex. CO12 4XT

Note: Delivery times are estimates and may vary due to external factors such as customs, weather, or courier delays.