Welcome to Dreamlash UK. By accessing and using our website (the “Site”) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our Site or placing an order.

1. General Information

This Site is operated by Dreamlash UK. Throughout the Site, the terms “we”, “us” and “our” refer to Dreamlash UK. We offer this Site, including all information, tools and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

By using our Site and purchasing products, you represent that you are at least 18 years old or accessing the Site under the supervision of a parent or guardian.

3. Products & Use

• Our products are for personal cosmetic use only.
• Results may vary depending on individual application and aftercare.
• You agree to follow all instructions provided with our products.
• Dreamlash UK is not liable for misuse of products, including but not limited to irritation caused by improper application or failure to follow safety instructions.
• If you have sensitive eyes, allergies, or pre-existing conditions, consult with a healthcare professional before using our products.

4. Orders & Payments

• All orders are subject to availability and acceptance.
• Prices are listed in GBP (£) and are inclusive of UK VAT (if applicable).
• We reserve the right to refuse or cancel any order at our discretion.
• Payment must be received in full before products are dispatched.

5. Shipping & Delivery

• Delivery times are estimates only and are not guaranteed.
• We are not responsible for delays caused by courier services, customs, or events beyond our control.
  

6. Returns & Refunds

• Due to the nature of cosmetic products, we cannot accept returns of opened or used items for hygiene reasons.
• If your product arrives damaged, faulty, or incorrect, please contact us at info@dreamlashuk.co.uk within 14 days of receipt to arrange a replacement or refund.
• For full details, please refer to our Returns Policy.

7. Intellectual Property

All content on this Site, including logos, text, images, and product descriptions, is the property of Dreamlash UK and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

• To the fullest extent permitted by law, Dreamlash UK shall not be liable for any damages arising from the use or misuse of our products.
• Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to our Site. It is your responsibility to check this page periodically for changes.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
Email: info@dreamlashuk.co.uk
Address: 2 Anson Close, Harwich, Essex. CO12 4XT